52 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Job Title: ServiceNow Support Engineer - Group Audit Location: Pune Job Type: Full-time We are currently seeking a skilled ServiceNow Support Engineer with 2.5 years of experience, specializing in Group Audit, to join our dynamic support team. Responsibilities: ServiceNow Support: Provide expert-level support for ServiceNow platform, with a specific focus on Group Audit functionalities. Respond to and resolve ...

Key Responsibilities:   IT Infrastructure Strategy & Implementation Develop and execute comprehensive IT infrastructure strategies that align with the institution's academic, research, and administrative goals, ensuring scalability, security, and high availability of systems. Support digital transformation initiatives, including the adoption of AI-driven learning tools, adaptive learning technologies, and smart campus solutions. Network, Systems, & Campus ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Location: Churchgate, Mumbai Opportunity: Work with an established firm with over 40 years of experience. The firm has a presence in 5 cities. They work for multinational corporation (MNC) clients. The role offers a path to partnership with entrepreneurial growth. An opportunity to scale a key vertical within the firm. Requirements: Chartered Accountant (CA) with 5+ years of ...

Project Role : Application Support Engineer  Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.                                            ...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills : Oracle MDM Product Data Hub Good to Have Skills : No Technology Specialization Job Requirements : Key ...

Role :    Cloud Services Operations        Role Description :    Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based ...

Overview:  The Workday HRIS Analyst is responsible for working closely with team members on support and reporting as well as ensuring data integrity within the system of Workday HCM solutions for our business. The ideal candidate will have a deep understanding of Workday HCM solution combining strong functional expertise and the ...

We're hiring for the following position for one of our reputrd clients. Kindly find details. Manager – Digital Technology Support Minimum experience: 7+ years Location: Lower Parel Responsibilities: Manage Business as usual support for applications under the Digital Technology umbrella Understanding of AWS/Azure Understanding of Support standards & practices Understanding of monitoring and alerting tools Fair understanding of client ...