54 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

Job Title: ServiceNow Support Engineer - Group Audit Location: Pune Job Type: Full-time We are currently seeking a skilled ServiceNow Support Engineer with 2.5 years of experience, specializing in Group Audit, to join our dynamic support team. Responsibilities: ServiceNow Support: Provide expert-level support for ServiceNow platform, with a specific focus on Group Audit functionalities. Respond to and resolve ...

Key Responsibilities:   IT Infrastructure Strategy & Implementation Develop and execute comprehensive IT infrastructure strategies that align with the institution's academic, research, and administrative goals, ensuring scalability, security, and high availability of systems. Support digital transformation initiatives, including the adoption of AI-driven learning tools, adaptive learning technologies, and smart campus solutions. Network, Systems, & Campus ...

The Operational /PR Manager’s Duties and Responsibilities: Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning. Play a significant role in long-term planning. Organize, direct, control and coordinate medical and health services in relation to ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Location: Churchgate, Mumbai Opportunity: Work with an established firm with over 40 years of experience. The firm has a presence in 5 cities. They work for multinational corporation (MNC) clients. The role offers a path to partnership with entrepreneurial growth. An opportunity to scale a key vertical within the firm. Requirements: Chartered Accountant (CA) with 5+ years of ...

Job SummaryWe are recognized for delivering outstanding service in the travel industry, and our Support Services team is crucial in maintaining this reputation. We are looking for an International voice process executive for our Support Services requirement to join our dynamic team and assist with the Go Global Reconfirmation process. The ...

1. General Administration & Facility Management Oversee day-to-day administrative operations of the manufacturing plant. Ensure a safe, clean, and efficient working environment by supervising housekeeping, maintenance, and facility repairs. Manage office assets, inventory, and office equipment maintenance.  2. Canteen & Employee Support Services Manage canteen operations to ensure high standards of quality, hygiene, and nutrition ...

Role :    Cloud Services Operations        Role Description :    Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based ...