80 Job openings found

Job DescriptionResponsible for overseeing the performance of a team of contact center operators, Develop plans to achieve the call center targets. ResponsibilitiesTeam Leaders has to ensure seamless servicing of customers. Agents are made aware of the Scorecard targets & Portfolio Benchmark. Ensure that there is cross sell to the customer on ...

We Are Hiring Telebanker In Ahmedabad. Job Title: Telebanker Location: Ahmedabad Job Type: [Full-Time / Part-Time / Contract] Department: Retail Banking / Call Center Experience Required: [e.g., 1–3 years preferred] Salary: [Insert Range or "As per industry standards"]   Key Responsibilities: Answer inbound customer calls and assist with banking inquiries and transactions. Make outbound calls to promote ...

   Preferred Requirements ·         Basic Knowledge of Tally.ERP 9 ·         Spoken proficiency in English & Hindi ·         Basic accounting knowledge Key Areas of Responsibility   ·         Manage large amounts of inbound and outbound calls in a timely manner ·         Follow communication “scripts” when handling different topics ·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Job Description – Junior Operation Engineer Position: Junior Operation Engineer Experience: 2–4 Years Location: Sanpada, Navi Mumbai. Employment Type: Full-Time________________________________________Role Overview:We are looking for a Junior Operation Engineer who can ensure the smooth functioning of our IT infrastructure, including internal servers (Synology), PBX systems, networking, and hardware/software troubleshooting. The ideal ...

We Are Hiring CCA In Amravati. Job Title: Customer Care Associate (CCA) Department: Customer Service / Support Reports To: Customer Service Manager / Team Lead Job Type: Full-Time / Part-Time Location: Amravati ( Maharashtra )(Only Male)   Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats professionally and promptly. Address customer queries, concerns, and complaints ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Overview: We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply. Responsibilities: Provide ...

Qualification: Any Graduate or Under Graduate 12th std. Experience: 0 to 1 yr experience in doing tele-sales activities. Work location: Talawade (near Nigdi) in Pune   Job Responsibilities: To handle sales over telephone, attend customers calls, answer their queries, take follow ups, etc. Good communication skills, soft spoken, having experience of call center will be added ...