33 Job openings found

Key Responsibilities Handle inbound and outbound customer calls and resolve queries within defined TAT. Manage customer complaints, escalations, and requests through CRM. Maintain accurate case documentation and follow-ups. Build strong customer relationships and ensure a positive customer experience. Conduct feedback calls, surveys, and service reminders. Coordinate with internal teams for query resolution and timely closure. Ensure adherence ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

 Key Responsibilities Handle inbound voice calls for International Roadside Assistance customers Provide prompt, accurate, and professional support to customers in emergency or service-related situations Coordinate with service providers and internal teams to ensure quick resolution Maintain clear and accurate documentation of customer interactions Deliver high-quality customer experience while meeting performance metrics Desired Skills & Competencies Strong spoken ...

A Telecaller's primary responsibility is to make outbound calls to potential or existing customers to promote products or services, gather information, or follow up on previous interactions. They also handle inbound calls, address customer inquiries, and resolve complaints. Telecallers are expected to achieve sales targets, maintain customer records, and contribute to overall customer ...

A telecalling executive cum receptionist job involves managing front desk duties like greeting visitors, answering phones, and scheduling appointments, while also handling outbound calls to potential clients, generating leads, and providing information about products or services. Key responsibilities include maintaining a tidy reception area, managing incoming and outgoing correspondence, handling administrative tasks, ...

We are having an urgent opening for the position of Executive Office Operation for a reputed Company in Navi Mumbai (Kharghar) location. Job Profile: Assisting Director  in his day to day  work Maintaining  Director’s meeting calendar Director’s mail and call handling Other necessary work as per the need Handling the inquiry calls Handling day to day HR Operations work Managing HR Correspondence Maintaining office ...

A Receptionist serves as the face of the company, managing the front desk and performing clerical tasks. They greet visitors, direct inquiries, and provide administrative support to ensure office operations run efficiently. [1, 2] Key Responsibilities Call Handling: Answer, screen, and forward incoming calls to the appropriate department, taking detailed messages. Guest Services: ...

We are seeking a professional and customer-focused Guest Relations Executive to serve as the first point of contact for visitors and clients. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to provide exceptional customer service while supporting sales and administrative functions. Key Responsibilities: Welcome and assist ...

Designation: Front Office Executive / Receptionist_ Female Location: Head Office-Somajiguda Reporting To: Manager – Administration Employment Type: Full-Time Job Purpose The Front Office Executive / Receptionist will be responsible for managing reception operations, handling telephone calls and correspondence, maintaining visitor records, coordinating meetings and providing general administrative support to ensure ...