31 Job openings found

We are looking for candidates with relevant experience in handling inbound and chat processes, along with team handling skills. Supervise and manage a team responsible for handling inbound calls, chats, emails, customer queries, and reviews on iOS. Ensure all customer interactions (calls, chats, and emails) are promptly addressed and resolved within established ...

(Female candidate only) Location: Maninagar, Ahmedabad Department: Customer Service & OperationsReports To: Service Manager / Operations HeadMust have :  Diploma/Degree in Mechanical Engineering mandatory.  Overview: The Customer Relationship Officer (CRO) at the HVAC Service Center is responsiblefor managing customer interactions, service requests, complaint handling, schedulingservice calls, and ensuring smooth coordination between customers and ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

 Key Responsibilities Handle inbound voice calls for International Roadside Assistance customers Provide prompt, accurate, and professional support to customers in emergency or service-related situations Coordinate with service providers and internal teams to ensure quick resolution Maintain clear and accurate documentation of customer interactions Deliver high-quality customer experience while meeting performance metrics Desired Skills & Competencies Strong spoken ...

A Telecaller's primary responsibility is to make outbound calls to potential or existing customers to promote products or services, gather information, or follow up on previous interactions. They also handle inbound calls, address customer inquiries, and resolve complaints. Telecallers are expected to achieve sales targets, maintain customer records, and contribute to overall customer ...

A telecalling executive cum receptionist job involves managing front desk duties like greeting visitors, answering phones, and scheduling appointments, while also handling outbound calls to potential clients, generating leads, and providing information about products or services. Key responsibilities include maintaining a tidy reception area, managing incoming and outgoing correspondence, handling administrative tasks, ...

We are having an urgent opening for the position of Executive Office Operation for a reputed Company in Navi Mumbai (Kharghar) location. Job Profile: Assisting Director  in his day to day  work Maintaining  Director’s meeting calendar Director’s mail and call handling Other necessary work as per the need Handling the inquiry calls Handling day to day HR Operations work Managing HR Correspondence Maintaining office ...

Role Summary We are looking for enthusiastic and customer-focused Tele Sales Executives to handle inbound customer calls, explain services/products, convert leads into customers, and maintain positive customer relationships. The ideal candidate should possess good communication skills, basic computer knowledge, and the ability to work in a target-driven environment. KRA: Task / Activities Handle ...

A Telecaller cum Office Assistant for a financial company manages front-office tasks, customer inquiries, and lead generation via telephone. They facilitate client communication, maintain records, schedule appointments, and support financial staff by explaining loan products or services, requiring strong communication, customer service, and basic computer skills.    Key Responsibilities Telecalling/Lead Generation: Outbound calls to prospects ...