158 Job openings found

Answer Prospect queries on incoming chatHelp them with choosing the right plan and getting started.Critical ThinkingFluency in EnglishEmpathy and ability to build trusthigh on Integrity   1)Timing : 4:00 - 13:00 (AnZ) Resource Required: 1 JD : per existing2)Timing : 9:30 - 18:30 (Ind,MEnA,UK) Resource Required: 1 JD : per existing3)Timing : ...

We have opening for the position of WebChat Process for a leading company  in Navi Mumbai CBD Belapur. Please find the details below:   Job Location: CBD Belapur   Salary : 15k+Incentive Specification / Skills /:- Good  Written Communication. Should be able to handle WebChat. Note:Proper Job Training would be provided. Weekly off:  All Tuesday and 1st Wednesday of Every Month.   If you ...

We have opening for the position of WebChat Process for a leading company  in NaviMumbai. Please find the details below:   Job Location: CBD Belapur   Salary : 15k Specification / Skills /:- Good  Written Communication. Should be able to handle WebChat. Ready for Wotking from Home. Ready for Evening/ night shift. Job Timing : 6:00PM – 2:00AM   If you are ...

Provide exceptional customer support via chat and email for an E-Commerce platform. Respond to customer inquiries, order-related questions, and resolve issues promptly and professionally. Assist customers with tracking, product queries, returns/exchanges, and general support. Work collaboratively with the team to maintain high levels of customer satisfaction. Meet productivity and quality standards with a strong ...

Job Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the motor servicing as well as answering generic, non-generic specific questions related to product cover/moto servicing. Candidates with voice background & prior web chat experience with UK or US client will be preferred. Experience of ...

  EXP In Salesforce -4-6 years’ experience EXP in Twilio Flex-  2+ years Location- Noida, Bangalore, Pune, Mumbai, Hyderabad, and Chennai NP-Immediate joiners only (March/April 1st Week Joiners Only)  CTC-  up to 25 LPA   Twilio Flex Job Description: Experience with programmable Chat, Twilio Voice and Messaging API Prior experience using React, Node.js and JAVA Design, develop, test, and deploy Flex features and services Experience in implementing chat features ...

Shift Timings - Flexible (will have to cater to global timings as per client requirement) Location - Pune           Delivery HRO Ops manager C1 Pune                 Please see that we need people who have: ADP PCPW experience (ADP PC Payroll for Windows) & Workday (HR system) Experience of US/ CA (US and Canada) Payroll ...

We’re looking for an AI/ML Engineer with hands-on expertise in LLMs, Agentic AI, NLP and some Computer Vision. You’ll build scalable AI solutions using transformer-based models, LLM-powered chat systems, and vector databases, primarily in Python. A research-driven, proactive mindset is highly valued.   What you’ll do:   Build and optimize document classification & information extraction pipelines Build ...

Key Responsibilities Respond to customer inquiries professionally and empathetically. Resolve issues accurately and within defined timelines. Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.). Maintain high standards of written communication and meet service SLAs. Achieve performance targets for productivity, quality, response time, and customer satisfaction. Identify recurring issues and recommend process improvements. Document ...

Team Management & Leadership Lead, mentor, and manage a team of Client Operations Executives. Conduct regular coaching sessions, feedback discussions, and performance reviews. Monitor team productivity, attendance, and adherence to schedules. Foster a collaborative and positive team environment that promotes accountability and continuous improvement. Operational Excellence Ensure the team consistently meets service level agreements (SLAs) including ...