648 Job openings found

Interaction with customers through different modes of communication (Including - Walk-in Customers,Emails, and calls) to provide and process information in response to inquiries, complaints, and requestsabout product and services of Shriram housing Finance.FUNCTION: Customer Service LOCATION: MumbaiDEPARTMENT: Customer Service SCOPE OF TRAVEL: LowKEY STAKEHOLDERS (INTERNAL): Sales,Operation, Credit and Collections KEY STAKEHOLDERS ...

(Female candidate only) Location: Maninagar, AhmedabadDepartment: Customer Service & OperationsReports To: Service Manager / Operations HeadMust have :  Diploma/Degree in Mechanical Engineering mandatory.  Overview: The Customer Relationship Officer (CRO) at the HVAC Service Center is responsiblefor managing customer interactions, service requests, complaint handling, schedulingservice calls, and ensuring smooth coordination between customers and service ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Position:             Senior Manager - Technical Services Location:             Jalgaon, Maharashtra Qualification:     Degree or Diploma in Civil or Mechanical engineering, MBA/PGDBA may be considered as an added advantage Experience:        Minimum 12- 15 years of experience in plumbing and piping work, practical knowledge of design and execution of building and infrastructure projects, building engineering services including MEP, ...

Core Responsibilities: Complaint Resolution Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality Ensure to update Management on the progress ...

  A Customer Relationship Manager (CRM) or Customer Relations Executive (CRE) for an automobile service center is responsible for managing all customer interactions to ensure high satisfaction and loyalty, acting as a key link between the customer and the service/sales teams. They handle inquiries, resolve complaints, schedule appointments, and coordinate follow-ups.    Core Roles and Responsibilities Customer ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

Ensure and Improve QC of Operations Develop action plan to achieve the KPIs for Quality Control Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team. Monitor the performance of plans, identify gaps and develop plans to bridge the gaps ...

Qualification:Bachelor’s in Marketing/Customer Relationship Management Role: Build and maintain strong customer relationships, address complaints, and enhance customer satisfaction.       A Customer Relationship Officer (CRO) manages relationships between a company and its clients by addressing concerns, resolving issues, and providing personalized solutions to enhance satisfaction and loyalty. Key responsibilities include handling inquiries via phone, email, ...

  We have an urgent opening for the position of Quality Manager for a reputed manufacturing company (Foundry Industry) for  Kolkata (Bagnan/Kulgachia).   Purpose of the Role: To ensure the defined quality controls and quality assurance are in place and effective in meeting customer satisfaction. To develop, sustain, and improve quality Quality Management Systems (QMS ...