269 Job openings found

Telecaller Handling inbound calls/queries and outbound calling.Respond to customer query on Mail & converse with customer (internal/external). Coordination with customer and team member to resolve customer issue.  Customer Support Executive (Voice & Email Support) 📍 Location: Borivali, Mumbai 💼 Experience: Minimum 1 Year (Real Estate / Life Insurance / Loan Department preferred)🕒 Full-Time | ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Job Responsibilities Make outbound and receive inbound calls professionally Handle customer inquiries and provide accurate information Follow up with leads and maintain regular communication Coordinate with internal teams and maintain smooth communication Maintain records of calls, follow-ups, and customer interactions Build and maintain positive customer relationships Update customer information and interaction details in the CRM system Mandatory Requirements Female ...

Your Key Responsibilities ●  plastic packaging product range to domestic B2B customers across target industries such as lubricants, adhesives, chemicals, and other industrial packaging users. ● Identify and approach new customers, including manufacturers, distributors, and bulk industrial buyers, to generate qualified leads and expand the customer base. ● Handle customer inquiries, ...

Key Responsibilities: Process customer orders and handle general enquiries Resolve issues related to orders not received and returns not credited Handle queries from stores regarding customer parcel deliveries and stock checks Support international customers with order tracking, delivery updates, and return-related enquiries Perform administrative tasks including customer account adjustments and sending mass customer communications Skills & ...