1714 Job openings found

  Key Responsibilities Strategic Leadership Develop and execute the organization's customer retention and loyalty roadmap aligned with overall business objectives. Drive initiatives to improve customer lifetime value (CLTV), retention rates, repeat purchase behavior, and customer advocacy. Establish scalable frameworks for customer engagement, retention, and loyalty across multiple customer segments. Loyalty Program Management Lead the end-to-end strategy, design, ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1 South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, ...

We are having an urgent opening for the position of Customer Relation Executive for a reputed company in the Mumbai (Prabhadevi/Lower Parel).  Roles & Responsibilities – Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, youwill serve as the primary point of contact between the dealership/service center and customers.Your role will involve building ...

Qualification:Bachelor’s in Marketing/Customer Relationship Management Role: Build and maintain strong customer relationships, address complaints, and enhance customer satisfaction.       A Customer Relationship Officer (CRO) manages relationships between a company and its clients by addressing concerns, resolving issues, and providing personalized solutions to enhance satisfaction and loyalty. Key responsibilities include handling inquiries via phone, email, ...

Roles and Responsibilities: Customer Relationship Management (CRM): Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines. Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders. Negotiation: Engaging in negotiations related to prices, quantities, and ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

As a Branch Manager in the automotive sales sector, you're responsible for overseeing all aspects of a branch's sales operations, including leading the sales team, achieving sales targets, managing inventory, ensuring customer satisfaction, and implementing strategies to maximize profitability.    Key Responsibilities: Sales Leadership & Team Management: Lead and motivate the sales team to achieve ...

Job Title:  Location: Hazaribagh Department: Customer Experience (CX) Reports To: Dealer Principal / Customer Experience Head Company: Pratik Automobiles (Authorised Dealership of Mahindra & Mahindra) Job Purpose: To manage customer satisfaction, handle post-service feedback, and ensure a superior customer experience across all touchpoints. Key Responsibilities: Handle customer queries and complaints promptly and professionally. Follow up with customers after ...