2 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well.
Key Accountabilities
Source and acquire new business for the company, and consistently deliver on sales ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative.
Key Accountabilities
Source and ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 4.80 LPA
Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
Responsibilities:
Supervise day-to-day operations in the customer ...
1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 6.00 LPA
An Account Manager serves as the primary point of contact between a company and its clients. Their main responsibility is to maintain and grow relationships with existing clients, ensuring their satisfaction and identifying opportunities for additional sales or services. Below is a detailed breakdown of their role:
Core Responsibilities:
1.Client Relationship Management:
•Act as the ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
20.00 LPA TO 35.00 LPA
Role: Regional Head-Government Banking
Business: Government Banking Group
Place of work: Lucknow
CTC: 40 lacs max
Age: 44 years max
Roles & Responsibilities:
'- Maintain relationships with Bureaucrats - IAS, IRAS, IPS, State Civil Service officials - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of business of Government Banking Group ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Summary:
We are seeking a highly motivated and experienced AM - Technical Sales. As a Technical Sales, you will be responsible for driving sales growth and providing technical expertise to our customers. Your role will primarily focus on pre-sales support, product approval, and ensuring customer satisfaction. If you have a ...
1 Opening(s)
2.0 Year(s) To 13.0 Year(s)
11.00 LPA TO 28.00 LPA
Understanding clients: Understanding clients' needs, preferences, and concerns
Providing personalized service: Providing personalized advice and support to clients
Improving customer experience: Collaborating with other departments to find areas for improvement
Identifying trends: Analyzing trends that may impact clients and developing strategies to retain them
Resolving issues: Promptly addressing client complaints and resolving issues
Conducting surveys: Conducting customer satisfaction surveys and recommending ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
30.00 LPA TO 36.00 LPA
Summary:
The incumbent will be leading operations with primary responsibility in the initial years for the installation & commissioning of projects together with the delivery of project quality & customer satisfaction.
In the initial years, the incumbent will also be responsible for setting up the operations function including instituting appropriate policies, ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...