31 Job openings found

Location :- Kolhapur (Gokul Shirgaon)   Respondto customer queries in a timely and accurate way, via phone, email or chat·Identifycustomer needs and help customers use specific features·Analyzeand report product malfunctions (for example, by testing different scenarios or impersonating users)·Updateour internal databases with information about technical issues and useful discussions with customers·Monitorcustomer complaints ...

Coordinate office activities and operations to secure efficiency and compliance to company policiesSupervise administrative staff and divide responsibilities to ensure performanceManage agendas/travel arrangements/appointments etc. for the upper managementManage phone calls and correspondence (e-mail, letters, packages etc.)Support budgeting and bookkeeping proceduresCreate and update records and databases with personnel, financial and other ...

Job Location- Chatrpati Shivaji Stadium Pune   JOB DESCRIPTION   Undergraduate freshers and Graduate Fresher JOB TYPE Permanent Job INDUSTRY ITES/BPO FUNCTION Customer Service/Call Centre/BPO ROLES Customer Service Executive (Non-voice) SKILLS V LOOKUP H LOOKUP. EXCEL EDUCATION Bachelor of Arts (B.A) Bachelor of Architecture (B.Arch) Bachelor of Business Administration (B.B.A) Bachelor Of Computer Application (B.C.A) Bachelor of Commerce (B.Com) 12th Class (XII)

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

Description:   A customer service executive has the following responsibilities:      Customer service: Handle customer inquiries and complaints, and provide customer statistics      Communication: Communicate with customers and vendors by phone and email      Tracking: Track shipments and vehicles, and monitor order and shipment status      Documentation: Prepare and review invoices, bills of lading, and other freight-related documentation      Coordination: Coordinate with internal teams and external service ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...