37 Job openings found

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

Designation: CSE / Sr. Customer Service Executive Salary CTC: 2.50 – 4 LPA Shift : Rotational (Day/ Night) Job Location: Gurgaon   About Company Falck (www.falck.com) is a Scandinavian company with business activities in 30 countries. It consists of four different business areas: Assistance, Emergency, Healthcare and Training. Falck has been in business since 1906 ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Key Responsibilities: Handling customer queries & providing shipment updates Coordinating with carriers, agents, and internal departments Preparing and sharing documents related to shipments Ensuring timely and professional communication with clients Maintaining high levels of customer satisfaction Requirements: Strong communicator and team player Knowledge of freight forwarding processes (Sea) Proficient in MS Office and email drafting Able to multitask and manage ...

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...

The Front Office Executive is the first point of contact for visitors, clients, and staff. This role involves managing the front desk operations, handling communication, greeting guests, and ensuring a professional and welcoming environment at all times. 📌 Key Responsibilities: Greet and welcome guests, clients, and vendors with a warm and professional ...

The work profile or job profile of Field Assistant involves the following: Clerical duties Public relation/ mitigation Document handling Customer service executive Handling Customer Grievance Back-end office work Handling transactions customer grievances.  review and process insurance documentation and ensure that all documents are complete. Renew Policy & give understanding to client about the policy