4983 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

KEY RESPONSIBILITIES Talent Acquisition & Consultant Management1. Manage day-to-day coordination with recruitment consultants/vendors — assignopen roles, track profile submissions, and follow up on turnaround time (TAT).2. Partner with hiring managers to understand role requirements and brief consultantsaccordingly.3. Build and maintain recruitment dashboards to track consultant-wise performance,pipeline status, and hiring funnel metrics ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

Designation: Deputy Manager / Assistant ManagerRole: Product ManagerExperience: 5 to 8 yearsQualification: MBALocation: ChurchgateRoles & Responsibilities: Managing and driving the Mortgage Business performance through various business analytical repots Analysis of market share data and provide inputs to the senior management and sales team to enhance and improve business performance Assist ...

Sales Head Jobs in Chennai & Bangalore | Industrial Equipment & Engineering Sales Careers Job Title: Sales Head / Sales Manager Location: Chennai / Bangalore Employment Type: Full-Time | Permanent Department: Sales & Business Development Industry: Industrial Equipment | Material Handling | Crane Manufacturing | Heavy Engineering | Manufacturing | Industrial ...

We have urgent opening for Sales Executive. Location - Indore Experience - Fresher/ Experience    Role Overview We are looking for a dynamic and results-oriented Partner Associate to drive new customer acquisition and revenue growth in the SME & Enterprise segment. This role involves engaging with business customers, understanding their digital and connectivity needs, and ...

A premium floral and lifestyle brand is looking for an experienced Business Development Manager to drive B2B growth by building strategic partnerships across corporate clients, luxury hotels, and premium brands. Key Responsibilities Own the complete B2B sales cycle—from lead generation and client acquisition to onboarding and account management. Build and nurture relationships with ...

Role Summary The Digital Marketing Executive – Performance Marketing will be responsible for planning, executing, and optimizing paid digital campaigns to drive traffic, lead generation, and online sales for Helvetica. The role requires hands-on experience in Meta Ads, Google Ads, campaign optimization, audience targeting, and performance analysis to maximize ROI across ...

Job Description:-As Program Manager, you will establish and direct the Program Management Office for a large, multi-functional division spanning Customer Service, Operations, Underwriting, Grievance, and Partner Management. You will act as the operational engine for our most critical initiatives, establishing the frameworks to track progress, manage risks, and ensure cross-functional alignment. ...