5781 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Department: Projects | Business: International EPC Projects | Grade: AGM / DGMReporting To: Business Head / COO – ProjectsQualification: B.E./B. Tech in Civil Engineering (Mandatory) | M.Tech / PG in Construction Management (Preferred)Experience: 18–25 YearsWork Location: Hyderabad (Initial Base), with deployment to Afghanistan. Job Purpose To provide strategic and operational leadership for the execution of large-scale industrial, factory, commercial, institutional, and ...

The Sales Manager HH will be responsible for leading and managing a team of Relationship Managers/Sales Officers to drive retail banking business, achieve sales targets, acquire new customers, and deepen relationships with existing customers while ensuring exceptional customer service and regulatory compliance. Key Responsibilities: Lead, mentor, and manage a team of Relationship ...

Position:          Asst. Manager - Production Location:         Umbergaon Experience:      5 - 8 Years Industries:       Engineering Responsibilities: Assist in planning and scheduling daily, weekly, and monthly production activities. Monitor production output to ensure achievement of production targets. Supervise shop floor operations and ensure smooth workflow across production lines. Coordinate with Planning, ...

A Production Supervisor for a foundry plant manages daily metal casting operations, ensuring production targets are met while maintaining safety, quality, and efficiency standards. They lead floor staff, troubleshoot equipment (furnaces, molding lines), manage shift schedules, and analyze production records to reduce downtime.  Key Responsibilities Production Management: Oversee daily melting, molding, and casting activities ...

Position:      Sales Engineer Location:       Vapi Experience:    1 - 4 Years Industries:    Engineering  Responsibilities:- Generating Sales Lead. Achieving Sales Target Identifying, qualifying, and securing business opportunities; coordinating business Collaborating with Sales and Leadership to secure, retain, and grow Sales/Revenue. Prepare technical and commercial proposals for projects like Gold Refining Plants, PGM Refining Systems, and ...

Key Questions : How many years of relevant exp do you have in infection control products? How much % of the accounts have you handled w.r.t our key accounts list shared, along with names of few? How do you build and sustain relationship with KOL’s? How do you identify new business growth opportunities? What are ...

  Lead and manage all operations of the Wire Rod Mill (WRM) to achieve production, quality, cost, and delivery targets. Develop production plans and ensure smooth execution of rolling mill operations as per business requirements. Monitor billet charging, rolling, finishing, cooling, coiling, and dispatch processes for maximum productivity. Optimize mill performance, rolling parameters, yield, ...

  Lead and manage all operations of the Steel Melting Shop (SMS) to achieve production, quality, and cost targets. Plan and supervise steel melting operations, including furnace charging, melting, refining, alloying, and tapping. Ensure efficient operation of Induction Furnace/Electric Arc Furnace, Ladle Furnace, and Continuous Casting Machine (CCM). Monitor production schedules, furnace productivity, metal ...

Job Summary We are looking for a proactive and experienced Site Engineer – Civil to oversee day-to-day construction activities and ensure smooth project execution at site. The ideal candidate should have hands-on experience in residential construction, site supervision, quality control, labour management, and project coordination while ensuring projects are delivered safely, ...