59 Job openings found

The Front Office Executive is the first point of contact for visitors, clients, and staff. This role involves managing the front desk operations, handling communication, greeting guests, and ensuring a professional and welcoming environment at all times. 📌 Key Responsibilities: Greet and welcome guests, clients, and vendors with a warm and professional ...

Key Responsibilities: work allocation to the respective persons Handling inbound/outbound calls, emails, and chat support for customer queries. Resolving customer issues, complaints, and providing updates. Maintaining databases, records, and reports. Administrative Duties: Maintaining detailed client records, updating databases, processing orders, and preparing satisfaction reports. Collaboration: Working with internal teams to ensure seamless service delivery and, in some cases, ...

Role OverviewWe are looking for a well-spoken, polished, and customer-focused professional to be the voice of our premium floral atelier. This role requires someone who can patiently listen to client briefs, articulate ideas with clarity, and translate customer needs into thoughtfully curated floral solutions—while upholding the brand’s luxury ethos.Key ResponsibilitiesHandle ...

Key Responsibilities: Make outbound calls to potential customers to brief them about our services. Engage with customers via chat to resolve queries and provide service details. Schedule appointments with interested customers and confirm via email. Send the company profile and other relevant information to clients over email. Maintain accurate records of customer interactions and ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

We are looking for a Female candidate to handle the profile below. She can be from the shipping lines background or freight background.   Key Responsibilities: Ø  Make outbound calls to prospective clients and explain freight forwarding services. Ø  Handle inbound inquiries regarding shipping options, pricing, and transit times. Ø  Generate and qualify leads, and schedule meetings for the sales ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

We are having an urgent opening for the position of Customer Service Executive  for a reputed company for Beauty/Personal care industry in Mumbai (Khar West) location. Candidate Profile: Handle customer inquiries and provide assistance in booking appointments through the CRM system Respond to customer queries via phone, email, and chat in a timely and professional manner Ensure accurate ...

We have an urgent opening for the position of Service Executive for a reputed  IT Company for the Mahape location.   Job Description:   Roles & Responsibilities: Communicate with current customers via chat and email process Utilize, update and maintain the integrity of information in the system. Identifying customer needs. Giving o call assistance as per requirement.   Requirements -  Excellent written, spoken ...