58 Job openings found

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

We are seeking a dedicated and customer-focused Client Service Executive to join our team. The Client Service Executive will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and serving as the primary point of contact for all client-related inquiries and requests. The ideal candidate ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

Job SummaryWe are recognized for delivering outstanding service in the travel industry, and our Support Services team is crucial in maintaining this reputation. We are looking for an International voice process executive for our Support Services requirement to join our dynamic team and assist with the Go Global Reconfirmation process. The ...

Key Accountabilities  Sales Order Processing in SAP - process sales order smoothly by efficient co-ordination, plan and forecast After Sales Service - maintain and enhance customer satisfaction with prompt service Co-ordination with production team for availability of the material Handling export order Follow up with customers for PO and payment & CHA and forwarder for ...

Designation: CSE / Sr. Customer Service Executive Salary CTC: 2.50 – 4 LPA Shift : Rotational (Day/ Night) Job Location: Gurgaon   About Company Falck (www.falck.com) is a Scandinavian company with business activities in 30 countries. It consists of four different business areas: Assistance, Emergency, Healthcare and Training. Falck has been in business since 1906 ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...