47 Job openings found

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

Description:   A customer service executive has the following responsibilities:      Customer service: Handle customer inquiries and complaints, and provide customer statistics      Communication: Communicate with customers and vendors by phone and email      Tracking: Track shipments and vehicles, and monitor order and shipment status      Documentation: Prepare and review invoices, bills of lading, and other freight-related documentation      Coordination: Coordinate with internal teams and external service ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

*The primary point of contact for clients, responding to inquiries and providing updates on project progress.*Handle incoming and outgoing calls with clients to address their needs, gather requirements, and provide information.*Work closely with the design team to relay client feedback, updates, and changes to project specifications.*Schedule and attend client meetings, ...

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...

The work profile or job profile of Field Assistant involves the following: Clerical duties Public relation/ mitigation Document handling Customer service executive Handling Customer Grievance Back-end office work Handling transactions customer grievances.  review and process insurance documentation and ensure that all documents are complete. Renew Policy & give understanding to client about the policy