10736 Job openings found

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

We are hiring a Customer Support Executive in Ahmedabad. Job Description – Customer Support Executive   Location: Ahmedabad Experience: 0–1 year (Freshers welcome) Education: Graduate in any discipline Languages Required: Hindi, English, Gujarati Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner. Handle complaints effectively, provide appropriate solutions, and follow up ...

We Are Hiring Customer Relationship Manager (CRM) In Ahmedabad. Job Title: Customer Relationship Manager – Jewellery Location: [Insert Location] Department: Sales / Customer Service Experience: 2–5 years (Jewellery or Retail preferred) Reports to: Store Manager / Sales Head   Key Responsibilities: Develop and maintain strong relationships with new and existing customers. Provide personalized service to clients, understanding their preferences ...

Key Responsibilities: Good in Excel Analysis Considerable customer handling experience from order booking to cash. Customer order processing/contract review , Study the order; any discrepancy in order (related to payment terms, price, or inco) communicated back to Sales and/or customer for amendments. Get the order loaded in system on time Place indent or initiate requirements ...

Job Title – Sales Manager  Location – Jakarta    We are seeking a dynamic and results-driven Sales Manager to lead our sales and business development in Indonesia. The ideal candidate will be responsible for driving revenue growth, lead a sales team, building strategic customer relationships, and expanding the company’s market presence in the ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives. Key Responsibilities: Operational Strategy: Develop and implement ...

Careers that Change Lives A Day in the Life Client is a mission driven organization and is committed to serve our customer better. As part of GCCX, the Business Technology Solutions Manager will work across the region to provide leadership, coordination, and execution of key strategic initiatives, with focus on ...