4 Job openings found

Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...

Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...

Manage a team of VRMs by driving business agendas and support activities required to facilitate business Lead from the front by taking calls and imparting on the job exposure / training to VRMs in handling important clients and concluding the transaction online Monitor the Call records and listen to live calls via. ...

 Handle the Vender (Third-party) Risk Management Program independently Ensure audits are performed as per calendar and in stipulated time Reports preparation and maintaining evidences Track the observation raised for closure with business teams Ensure periodic updates are prepared as part of dashboards and same arediscussed with relevant management team ...