1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Core Responsibilities:
Complaint Resolution
Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc
Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality
Ensure to update Management on the progress ...
2 Opening(s)
5.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 9.00 LPA
BASIC PURPOSE:
The Team leader will be Managing the People, Process and Stakeholder for a given process. Manage day-to-day planning, thus ensuring that the teams consistently deliver on speed and accuracy within the agreed SLA frameworks (Productivity/TAT/accuracy)
ESSENTIAL FUNCTIONS:
Ability to lead team size of 15 to 20 associates.
Ability to listen and communicate ...
1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
3.00 LPA TO 5.00 LPA
We are having an urgent opening for the position of E commerce Executive for a reputed Manufacturing Industry in the Mumbai(Grant Road) location.
Primary Responsibilities:
Cataloguing & Listing products on Amazon, Flipkart & Jiomart
Managing Vendor Central Account (Would be given Preference)
Updating Price & Inventory on various platforms
Content QC and Updating
Roles And Responsibilities:
Handling Amazon & Flipkart orders ...
2 Opening(s)
8.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 18.00 LPA
We are looking for a Project Manager, who has good experience in ERP Implementation development and customization.
Job Description
• Define and document project scope, deliverables and milestones that support timely delivery of Net Score SaaS solutions to customers.
• Track milestones and timelines across projects and institute necessary workflow, personnel, and financial resource ...
30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...
2 Opening(s)
10.0 Year(s) To 14.0 Year(s)
25.00 LPA TO 32.00 LPA
Job Responsibilities
Understand business security requirements and develop accurate and realistic design plan along with risk mitigation solutions for the project.
Have a broad technical and deep security-based background.
Able to take highly technical requirements & create easy to understand, complete standard operating procedures
The Analyst works with multiple technology platforms and interfaces with ...
2 Opening(s)
3.0 Year(s) To 8.0 Year(s)
2.00 LPA TO 6.00 LPA
Be well versed with the process and should be able to provide solution to team members.
Manage a team of 15-20 employees
Ensure Program adherence to Client & internal InfoSec/compliance guidelines.
Handle Customer escalation calls
Identify training needs, plan and train staff, ensure updated procedures are in place and updates are cascaded to the ...
3 Opening(s)
7.0 Year(s) To 12.0 Year(s)
2.00 LPA TO 6.00 LPA
[11:49 AM, 12/29/2022] Sayantani: Hi[11:50 AM, 12/29/2022] Sayantani: SrNo KRA Detailed Description of the KRA
1 Timely inspection for RMinward
1.Monitor inspection for all raw material inwarda. Cable- testing of copper and master batchb. Other RM ( carton, boxes, ribbons/cords) for strength, bending, material andprint quality.2.Ensure all RM clearance done within specified ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
8.00 LPA TO 12.00 LPA
Role:You will be responsible for:
Ensuring hygiene on core sales operations including creation and execution of SOPs for:
a. Timely raising of invoices and collection of payment by liaising with accounts andsales teamb. Timely processing of refunds and cashbacksc. Updation of customer records, project details etc.d. Resolving customer escalations within defined timelines.
2. ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.00 LPA TO 3.20 LPA
Role Objective
We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...