17621 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

The Role:The Account Manager / Brand Strategist is the most senior creative and communication hire in this team. You will own the brand strategy for both The Quarry and Design First — managing two distinct brand voices, two editorial registers and two sets of communication standards without compromising either. You ...

A Social Media Team Leader directs a brand's digital presence, overseeing content strategy, campaign execution, and community engagement. They are responsible for leading a team of content creators, analyzing performance metrics to hit KPIs, and aligning social initiatives with broader business objectives. [1, 2, 3] Key Responsibilities Strategic Leadership: Develop and implement ...

Job DescriptionAbout the Role:We are looking for an experienced team leader from the real estate ICP/channel partner industry who can manage and drive a high-performing sales team. The ideal candidate will be responsible for team leadership, sales conversions, channel partner relationship management, and achievement of monthly targets. Key Responsibilities:Lead, motivate, and ...

Job Description:  We are looking for a proactive and quality-focused Team Leader – Telecaller, who can not only lead a high-performing team of telecallers but also drive quality assurance and training initiatives within the team. The ideal candidate will manage performance, monitor call quality, and enhance skills through structured ...

Job Title: Team Leader – Primary SalesDepartment: Primary BusinessReports to: General Manager / City HeadLocation: LucknowKey Responsibilities:Team Leadership & Development Lead and manage a team of 5–8 sales professionals to achieve individual and collective targets Allocate daily/weekly leads and set performance benchmarks Provide on-the-job coaching, performance feedback, and capability building Drive a high-performance culture ...

📌 Job Title: Team Leader – Pre-Sales 🏢 Company: Venus Infrastructure & Developers Private Limited 🌐 Website:venusinfrastructure.com 📍 Location: [Ahmedabad] About the RoleWe are seeking a dynamic and result-oriented Team Leader – Pre-Sales with strong experience in the Real Estate industry. The ideal candidate will lead and manage a team of Pre-Sales Executives, ensuring ...

Key ResponsibilitiesTeam Management Lead, guide, and motivate a team of real estate sales executives Assign and monitor daily, weekly, and monthly sales targets Provide on-the-job training, mentoring, and performance feedback Sales Execution Drive individual and team sales for assigned real estate projects Ensure timely follow-ups, client meetings, and site visits Achieve booking and revenue targets through team ...

Job Role: Flexible working in different time shifts, work extended hours and holidays if required Client interaction experience (verbal /written communication) Well versed with team handling, co-ordination with team members and drive production with highest quality Well versed with MS Office (Microsoft Excel, PPT , Vlookup) KRA's: Day to day production needs to be completed before ...

We Are Hiring Team Leader In Bansvada. Job Title: Team Leader Location: Bansvada Job Type: [Full-Time] Department: [Insert Department – e.g., Sales, Customer Service, Operations] Experience Required: 2–5 years in a leadership or supervisory role Salary: [Insert Range or "As per company policy"] Key Responsibilities: es mentoring team members, managing workflows, and reporti Supervise and guide ...