81 Job openings found

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Qualification: Any GraduateExperience: min 6 month to 2 yrs exp in customer coordination & providing support.Work location: Andheri east in Mumbai Job description: Good communication skill in English & Marathi.Good knowledge of MS Excel must.Handling of inbound calls received from customers enquiring on their account, product or process related information.Satisfactorily resolve ...

Job Overview: We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply. Responsibilities: Provide ...

providing support, including procedural documentation and relevant reports;responding within agreed time limits to call-outs;prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals.Research required information using available resources;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Redirect problems to appropriate ...

We have an opening for the post of Asst. Manager Customer Support for a reputed Infrastructure company in Navi Mumbai(Sanpada).   Please find the details for the same: Designation: Asst. Manager Customer Support  Qualification: Graduate Experience: 1 to 2 Years Salary:As per company Norms Week Off: Sunday & Sat Half Day   Candidates Profile: Good English Communication. Presentable Very Confident. Organize Leadership quality Banking knowledge (loan, ...

Responsibilities    Answer questions about products or services Troubleshoot issues Process returns Address customer feedback Maintain positive customer relationships Ensure customers are successful in solving their issues   Empathy: Understanding another person's perspective and emotions   Problem solving: Defining the problem, diagnosing the root cause, and identifying and implementing a solution  Communication: Being clear and concise in verbal and written communication  Active listening: Listening to customers' concerns ...

Age- 20-25  They can provide pick-up and drop-off services until Dadar.  Need female candidature Location- Bhayandar, Mumbai  5 days rotational shifts along with night sifts NP- Immediate to 15 days  max 1 month Qualification- 1. BSc/BA in IT, Computer Science or relevant field 2. Good to have ITIL certification Experience- 2 Years minimum with team handling (not ...

Key Competencies:   Bachelor's degree and or relevant experience of 3-4 years in international sales support preferably from Pharma or Chemical Industry or Herbal Extract industry. Candidate should be fluent in English. Should have good written and verbal communication skills. Should be hard working and should have positive attitude, capable of multi- tasking.     Main Job Tasks ...

Job Description Handling existing customers Identifying new products for distribution Handling the team Making Business plan, strategy and execution Desired Candidate Profile Any Graduate High level of Communication skills, written and verbal in English. Should possess effective internal & external communication. Flexible work attitude Pleasing personality and the ability to work independently Experience in relevant industry in raw material supply will ...

Clear and confident verbal communication in English, Marathi & Hindi. Any additional language is preferred.• Preferred a science graduate but a person with good communication skills and flair too talk to people • Flexible to work in shifts and rotational week offs. (Sat-Sun is not a week off, 6 days ...