1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
8.00 LPA TO 10.50 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Roles and Responsibilities
1.) Business development and lead generation:
Outbound cold calling
Inbound warm calling
2.) Maintaining a list/database of prospects / CRM Management
Desired Candidate Profile
1-5 years of cold calling experience; previous experience of outbound calling, or related sales experience; knowledge of sales process from initiation to close (B2B and B2C)
International sales calling experience ...