1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
10 Opening(s)
1.0 Year(s) To 6.0 Year(s)
4.00 LPA TO 6.50 LPA
Job descriptionThe successful candidate will be highly effective in navigating the customer through all facets of thesales process from prospect prioritization through to technical integration and will havedemonstrated the ability to deliver a value based sales proposition.Generating Own leads by way of weekly activities in Corporate SegmentSubmitting Daily call reports ...
10 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as a customer service agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Role Summary:
This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...
1 Opening(s)
0 To 2.0 Year(s)
1.00 LPA TO 4.00 LPA
. Responsible to Enterprise solution sales (Leased line, Managed wi-fi, SD WAN, etc..)2 Generating Own leads by way of weekly activities in Corporate Segment.3. Submitting Daily call reports to Reporting Manager.4. Expertise in Telecom Sales/ Solution Selling/ Telecom Products5. Make sure the brand visibility across all the assigned projects6. Coordinating ...
10 Opening(s)
4.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 7.00 LPA
b Description:
Experience in designing UI web applications, HTML websites, Flash Websites, Logos and Icons.
Translate designs and style guides into functional user interfaces, ensuring cross browser compatibility, performance and robustness.
Ability to quickly turn around detailed wireframes, mock-ups, or visual comps in an iterative environment.
Work on module players and upgrade the versions ...
1 Opening(s)
11.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 24.00 LPA
Band C1 - Pune
Education : Atleast BCOM with experience of +15 Years in FAO domain; ( preferably : CA /ICWA)
AP + R2R domain experience,
Should be Hands on Job as besides team management will also be performing period close reviews ;
Shift timings :
- Non Month End : 4 PM to 2 ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
14.00 LPA TO 16.00 LPA
Department Management:
Oversee, delegate, and manage key departments, including faculty management, placements, and student events at the Delhi campus.
Ensure smooth administrative operations and high team performance to maintain an excellent student experience.
Student Journey Management:
Lead the Student Success & Placement team to provide a consistently positive experience from onboarding through to placement.
Conduct ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
8.00 LPA TO 10.50 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...