154 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

WE ARE HIRING A CUSTOMER CARE EXECUTIVE.   Job Title: Customer Care Executive Location: Surat   Job Type: Full-time Experience Level: 1 to 2 year Salary: 15k to 20k Job Description: We are seeking a dedicated and customer-focused Customer Care Executive to join our team. The successful candidate will be the primary point of contact for our customers, responsible for ensuring an ...

We are having an urgent opening for the position Customer Relationship Executive of  for a reputed company in Real Estate Industry at Thane(Wagle Estate) Location. Job Description: We are looking for an experienced Customer Relationship Executive, preferably having work experience of 2 years from Mumbai, with a background in real estate. The ideal candidate should have strong communication, excellent ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...

We are having an urgent opening for the position of Customer Relation Executive for a reputed company in the Mumbai (Prabhadevi/Lower Parel).  Roles & Responsibilities – Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, youwill serve as the primary point of contact between the dealership/service center and customers.Your role will involve building ...

  Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy ...

Role Overview The Senior Program Advisor will play a pivotal role in guiding working professionalsthrough their educational journey. You will reach out to working professionals and senior executivesthrough warm leads via phone and email to consult potential students on how our programs can helpthem achieve their career goals. Providing comprehensive support, ...

We have an opening for the post of Sr. Analyst/Lead/ Analyst Quality for a reputed Company for their Navi Mumbai(Belapur) Head Office.   Job Description: Develop and implement quality assurance processes and procedures to ensure adherence to quality standards in client interactions, processes, and deliverables. Monitor and evaluate client interactions, such as calls, emails, chats, CRM Transactions, ...

  Key Responsibilities: Customer Relationship Management: Develop and maintain strong relationships with key customers in the textile sector.Serve as the primary point of contact for customer inquiries, issues, and feedback.Data Management: Maintain and update the CRM database with customer interactions, preferences, and feedback.Ensure accuracy and completeness of customer records to facilitate effective communication.Sales Support: Assist ...