11729 Job openings found

We are looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to ...

Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information to end users. • Maintain data ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

The job description is as below: conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and ...

A CRM (Customer Relationship Management) role in water treatment involves managing client data, handling inquiries, tracking sales/service, and using CRM software (like Salesforce, HubSpot) to streamline operations for water purification, wastewater treatment, or RO plant services, focusing on customer communication, technical support, and driving revenue through effective client management and sales support for ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

PURPOSE Responsible for acting as a liaison between customers and organization in the area of customer service. RESPONSIBILITIES  Process customer complaints. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Maintain customer price list in order entry and invoice system. Process customer orders, changes, returns and invoicing according to established ...

We are looking for a dynamic Customer Service Representative to drive end to end requirements for our business needs. What you’ll be doing: You will be responsible for making calls and answering customer queries Ensure, follow up with customers Responsible for converting calls into customer orders Ensure generic adoption You will be responsible for cross sales Responsible ...

Objective:    The Company  is looking for a high performing Customer Success Associates to help meet  sales and revenue growth targets with a strong orientation in digital and metric driven analytical  approach.    He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling. Relationships building, understanding and  keeping abreast of market dynamics and effective feedback loop are important aspects.      Roles & Responsibilities:    • Achieve repeat sales and wallet share targets  • Understand, categorize and analyze reasons for client drops and increase active to     on-boarded client ratio  • Key focus on customers who have churned and how to win them back  • Market intelligence inputs for pricing and activation  • Design and execute plan for outbound calling for sales conversion   • Enrich and maintain customer profile and update status in CRM  • Mine clients for referrals  • Work hand-in-hand with customer acquisition team for smooth transition of clients with     minimal drop outs    QUALIFICATIONS & COMPETENCE REQUIRED:    • BE/B. Tech/Bachelor`s Degree required from a premier institute. Selective very strong     candidates with relevant experience will be favored  • 1+  years of key account management/sales experience in B2B segment will be    preferred (pre or Post-Graduation)  • Experience meeting customer needs, building customer relationships and knack for    closing sales   • Strong communication & interpersonal skills   • Self-starter and driven   • Language Skills: fluent in English. Knowing Tamil/Marathi an added advantage  • Knowledge of sales principles and practices.  • Customer service Acumen.  • Desire to exceed growth, and working in a fast paced environment.