2107 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Responsibilities: Supervise day-to-day operations in the customer ...

We are having an urgent opening for the position of Customer Relation Executive for a reputed company in the Mumbai (Prabhadevi/Lower Parel).  Roles & Responsibilities – Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, youwill serve as the primary point of contact between the dealership/service center and customers.Your role will involve building ...

Job Title: Customer Service Representative Location: Sion Department: Customer Service Job Type: Full-time Work Mode: On-site Job Summary: We are seeking a Customer Service Representative to join our team and serve as the first point of contact for our valued customers. The ideal candidate will be a proactive problem-solver who is passionate about delivering ...

We are having an urgent opening for the position of Customer Support Executive for a reputed Company at the Mumbai (Borivali) location.   Job DescriptionAs a Customer Success Executive at Company, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. You will interact with ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

We are having an urgent opening for the position of Store/Sales Manager for a reputed company in Automobile Servicing Industry in Navi Mumbai(Seawoods) location.   Store Operations Engage the customer and help the customer understand all the services that the  store can provide Deliver services to the customer in line with standards set by 3M Compliance with the ...

Roles & Responsibilities:  Customer service orientation/obsession– Ensuring best service levels for customers.  Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.  Collaborate with service providers and customer supply chain to identify, design and implement capability ...

We are hiring a Jr. Service Engineer in Sanand. Job Title: Junior Service Engineer Department: Service Department(Only Male Can Apply) Job Location: Sanand Working Hours: 10:00 AM to 6:30 PM Work Days: Monday to Saturday (1st & 3rd Saturdays and Sundays off) Salary: ₹20,000 – ₹25,000 per month Age Limit: 23 to 27 ...

1 direct and manage all activities relating to the delivery of effective customer service2 liaise with other department heads across the organization3 implement and maintain effective methods for gathering customer satisfaction data4 develop plans and targets for the customer service team5 delegate tasks to team leaders to ensure the smooth ...