15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
5 Opening(s)
2.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 18.00 LPA
Job Description: Team Leader – Unsecured Business Loans
Position Title: Team Leader – Unsecured Business LoansDepartment: Sales/LoansReports To: Sales/Operations Manager
Job Purpose:
The Team Leader for Unsecured Business Loans will oversee and manage a team of loan advisors or sales agents responsible for selling and processing unsecured business loans. The role includes driving ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 8.00 LPA
We are having an urgent opening for the position of Manager HR Operation for a reputed Company at the Navi Mumbai (Nerul) location.
Key Responsibilities:
Candidate shall be responsible for complete HR Operation such as managing entire employee lifecycle.
Managing attendance, onboarding, exit and hiring process.
Maintain and update employee records in HRIS (Human Resources Information System) databases.
Assist ...
1 Opening(s)
0.5 Year(s) To 1.0 Year(s)
2.00 LPA TO 2.60 LPA
We are having an urgent opening for the position of Jr. Sales Admin (RT) for a reputed Company in FMCG industry at the Ahmedabad Location.
Key Responsibilities:
Prepare and submit all report to HO on time for RT Dept.
Vehicle management, Maintain Fuel data, Maintenance record, Insurance Renewal.
Complete joining formalities of newly join employee in center.
Maintain temp. file and ...
5 Opening(s)
3.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 8.30 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...
1 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.00 LPA TO 6.00 LPA
We have an urgent opening for the position of Sponsorship Sales Executive for a reputed company in Malad West location
Job Description:
Job Role:
Your primary job function is to sell a range of ‘partnership/sponsorship packages (including event sponsorship, multievent sponsorship, bundles of delegation tickets, online advertising, exhibition booths, thought leadership packages and ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
20.00 LPA TO 22.00 LPA
Please note: This role will require to work from office for 6 Days in a week.
Position Summary:
If you are ready for an exciting career, you would be responsible for the following:
1. Responsible for talent acquisition for lines of business operating in allocated region.2. Develop and execute recruiting plans for non-managerial ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.00 LPA TO 2.00 LPA
Greeting visitors: Welcoming clients and visitors in a professional and courteous manner
Answering phone calls: Directing calls to the appropriate person or department
Handling mail and packages: Receiving and sending mail and packages
Scheduling appointments: Organizing appointments and calendars
Maintaining office supplies: Keeping office supplies stocked and organized
Providing customer service: Addressing complaints and providing information about the company's services
Maintaining records: Organizing ...
1 Opening(s)
15.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
JOB DESCRIPTION:• Preparation of design deliverables such as Technical Specification of High Voltage and Low Voltage Equipment(Transformer, DG, Switchgear, UPS, CCTV, Smoke Detection, etc.,)• Preparation of calculation sheet such as UPS sizing, Plant Load List, Cable Schedule etc.• Preparation of detailed single line diagrams, Power/Control/LCS cable routing, Earthing Layout, and ...
1 Opening(s)
0 To 1.0 Year(s)
1.80 LPA TO 1.80 LPA
Executive Assistant Job Description
We are looking for a new executive assistant to support our executive team. You will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly you should have a detailed ...