268 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

We are a leading manufacturer of Industrial LED Lighting Solutions, looking for energetic, result-oriented Sales Professionals to drive revenue and expand our footprint in Pune and the surrounding industrial belts. You will be the face of our brand, dealing directly with decision-makers to provide energy-efficient, high-performance lighting solutions.  Key Responsibilities Business Development: Actively ...

Job Summary: We are seeking an experienced and target-driven Regional Sales Manager (RSM) for our Tours & Travel company. The candidate will be responsible for driving regional sales growth, managing B2B/B2C sales teams, expanding market presence, developing corporate partnerships, and achieving business targets across the assigned region. Key Responsibilities: Develop and implement regional ...

Job Summary We are seeking an experienced and target-driven Team Leader – Tele Sales for the building material industry. The candidate will be responsible for managing the telesales team, driving sales performance, generating business opportunities, and ensuring excellent customer engagement with dealers, distributors, contractors, builders, and retailers. The role requires strong leadership, ...

Job Description – Sales Executive / Sr. Sales Executive Location: Bhubaneswar / CuttackOpen Positions: 4Designation: Sales Executive / Sr. Sales ExecutiveExperience: 0–3 YearsQualification: Any GraduateIndustry: Office Automation / Printing Solutions / Document Technology Job Summary Company is hiring Sales Executives / Sr. Sales Executives for Bhubaneswar and Cuttack locations. The ideal candidate should have ...

Job Description – AGM / DGM (Domestic Sales – BOPET & Specialty Films) Position Title: AGM/ DGM – Domestic Sales (BOPET & Specialty Products) Location: India (Corporate Office Delhi with pan-India travel) Reporting To: VP Business Head – BOPET Domestic Sales Role Purpose To drive profitable domestic sales growth of BOPET and specialty films by ...

Job Purpose:Role is to identify, qualify, and generate potential business opportunities for the IT sales team by researching target markets, engaging prospects, and building a strong pipeline of qualified leads. This role directly supports business growth, client acquisition, and revenue generation. Scope:Market research and lead generation through portals. Online databases to ...

Job Description – Retail SalesmanLocation: AhmedabadWorking Days: 6 Days a WeekOffice Timings: 10:00 AM to 8:00 PM Job SummaryWe are looking for dynamic and customer-focused Retail Salesmen for our Ahmedabad location.The candidate will be responsible for handling walk-in customers, understanding their requirements, explaining products, preparing quotations, and converting inquiries into orders.This ...

A Sales Telecaller for a steel trader initiates outbound calls to prospective clients, manages inbound inquiries, and promotes steel products (pipes, structural steel, sheets) to meet sales targets. They are responsible for generating leads, negotiating deals, maintaining customer databases (CRM), and providing product information.    Key Responsibilities and Duties Outbound Sales & Lead Generation: Cold-calling ...

Role Overview The Senior Sales Advisor will be responsible for converting warm leads into customers, building long-term relationships with car owners, and driving consistent revenue growth. This role requires strong communication skills, a persuasive mindset, and the ability to achieve sales targets.   Key Responsibilities Lead Conversion & Sales ClosureEngage with warm leads generated ...