200 Opening(s)
1.0 Year(s) To 5.0 Year(s)
1.00 LPA TO 5.00 LPA
Key Responsibilities:
1. Customer Relationship Management:
Maintain and strengthen relationships with clients through digital channels (email, chat, video, and phone).
Understand customer needs and offer tailored banking solutions.
Handle client inquiries, complaints, and feedback in a timely and efficient manner.
2. Sales and Revenue Generation:
Achieve sales targets by cross-selling and upselling bank products like savings ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
14.00 LPA TO 16.00 LPA
Department Management:
Oversee, delegate, and manage key departments, including faculty management, placements, and student events at the Delhi campus.
Ensure smooth administrative operations and high team performance to maintain an excellent student experience.
Student Journey Management:
Lead the Student Success & Placement team to provide a consistently positive experience from onboarding through to placement.
Conduct ...
6 Opening(s)
3.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
Team Management: Lead, motivate, and oversee a team of sales professionals. Set performance goals and provide regular feedback.
Sales Performance: Drive the team to meet and exceed sales targets for products such as savings accounts, fixed deposits, and recurring deposits.
Customer Relationship Management: Foster strong relationships with clients, address their needs and ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 15.00 LPA
Objective of this role:
Assist in strategy and execution of various branding initiatives.
Device and launch optimized print and online advertisement and promotional strategy, communication strategy and materialsto increase brand awareness.
Perform regular market research studies to gather important brand data.
Look after corporate as well as employer branding of the company through various ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
8.00 LPA TO 10.50 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
10 Opening(s)
1.0 Year(s) To 6.0 Year(s)
4.00 LPA TO 6.50 LPA
Job descriptionThe successful candidate will be highly effective in navigating the customer through all facets of thesales process from prospect prioritization through to technical integration and will havedemonstrated the ability to deliver a value based sales proposition.Generating Own leads by way of weekly activities in Corporate SegmentSubmitting Daily call reports ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 10.00 LPA
Job descriptionThe successful candidate will be highly effective in navigating the customer through all facets of thesales process from prospect prioritization through to technical integration and will havedemonstrated the ability to deliver a value based sales proposition.Generating Own leads by way of weekly activities in Corporate SegmentSubmitting Daily call reports ...
10 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...