2544 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

JOB DESCRIPTION Job / Position Title: CLIENT RELATIONSHIP & GROWTH Function / Department: Compliance and GovernanceDesignation: KAOGrade / Level in Org Structure: ExecutivePosition reports to: HOD Primary purpose of the position: The job role involves performing the below activities for an esteemed Client Assist with the management of all compliance-related activities for the client. Assist with ...

Role Summary The Sales & Marketing Executive will be responsible for handling real estate transactions including buying, selling, and rentals. The role involves both telecalling and field sales to generate leads, convert prospects, and provide excellent customer service. Candidates should have strong communication skills, practical selling ability, and field exposure. KRA: Task ...

Key Responsibilities Performance Management • Design, implement, and manage performance appraisal systems aligned with business objectives. • Collaborate with department heads to set KPIs and performance standards. • Drive a culture of continuous feedback and performance improvement. • Provide coaching to managers and employees on performance-related matters. • Analyse performance trends ...

Roles & responsibilities ● Conduct in-depth research on industry-related topics using available sources. ● Understand the mindset of our target audience and tailor content accordingly. ● Demonstrate excellent grammar and writing skills with a keen eye for detail. ● Craft engaging and error-free content for multiple platforms, including website, email marketing, ...

An Executive Assistant to the Director provides high-level administrative, operational, and strategic support to ensure the smooth functioning of the Director's office. They manage the Director's schedule, handle correspondence, coordinate meetings, and act as a liaison between the Director and other stakeholders. They also manage records, prepare documents, and maintain confidentiality.    Key Responsibilities: Calendar Management: Scheduling ...

An ERP IT Manager oversees the implementation, maintenance, and optimization of Enterprise Resource Planning (ERP) systems within an organization. They ensure the ERP system aligns with business needs, manages integrations, and provides user support. Their role involves strategic planning, team leadership, and project management related to ERP systems.    Key Responsibilities: ERP System Management: Overseeing the full ...

Responsibilities : Calendar Management: Efficiently managing the CEO's schedule, prioritizing appointments & and delegation of tasks, meetings, and events, tracking progress, ensuring deadlines are met by various teams or individuals.Resolving issues that may arise in the CEO's schedule, activities or projects to ensure smooth operations. Communication: Handling all forms of communication on ...

  * Candidates are preferred with exposure on Cargoes Customs domain (Good to have). * Being proficient in inventing processes or systems needed to implement changes. * Strong communication and interpersonal skills to interact with different clients and stakeholders.* Sound knowledge and expertise in evaluating the implications of changes.* Competence in ...

Role Summary: A Corporate Communications and Marketing Communications Specialist will be responsible in crafting and executing communication strategies that align with the company's goals, both internally and externally. This includes managing public relations, creating business presentations, managing social media, creating content for various platforms, and ensuring consistent branding across all channels.  Key Responsibilities: Develop and implement communication strategies ...