78 Job openings found

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

A CRM (Customer Relationship Management) role in water treatment involves managing client data, handling inquiries, tracking sales/service, and using CRM software (like Salesforce, HubSpot) to streamline operations for water purification, wastewater treatment, or RO plant services, focusing on customer communication, technical support, and driving revenue through effective client management and sales support for ...

Role Summary This role is to handle inquiries, quotations, order processing, and customer follow-ups. You will act as a link between sales, production, and customer.  Daily Work (What you will do) 🔹 1. Inquiry Handling Receive inquiry from sales / customer Check basic details (type, size, quantity, delivery) Enter inquiry in system / register Follow up for missing ...

Primary Role: IVR Call Handling & Customer Communication Key Responsibilities:IVR & Incoming Call Management:   Attend all incoming calls with a polite and cheerful attitude. Be a good listener and ensure a positive interaction experience. Handle customer enquiries and guide them accordingly. Analyse the customer's query and forward the lead to the respective Sales Executive based ...

  Maintain and update customer databases using CRM software. Handle customer inquiries, feedback, and complaints professionally and efficiently. Support marketing campaigns through targeted customer communication. Coordinate with sales and operations teams to ensure smooth order processing and customer satisfaction. Track and analyze customer data to identify buying patterns and loyalty opportunities. Generate periodic reports on customer ...

    Required Sales executive: Job responsibilities are as follows: Store opening, being present at 10:00 am am at the store to help with the store-opening process, stock counting of the allocated counter at the opening. Helping customers at the dedicated counter through-out the day with their need and provide the appropriate product or service-based ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Position Summary: The CRM Executive is responsible for handling customer documentation and payment coordination and maintaining accurate records in the CRM and MIS systems. This role ensures smooth communication between customers, sales teams, and management regarding bookings, agreements, and payments. Key Responsibilities Documentation & Agreements Prepare, review, and manage customer agreements and booking forms. Ensure ...

Job Summary The Sales Coordinator is responsible for supporting the Sales Team by preparing Quotations, maintaining Customer Records, coordinating Order Processing, and ensuring smooth Customer Communication between customers and internal departments. Key Responsibilities Prepare Quotations, Proforma Invoices (PI), and Order Acknowledgements. Coordinate with customers regarding Sales Inquiries and Order Status. Follow up with customers for ...

Key Responsibilities: 1. Customer Communication:o Manage all email communications with buyers, ensuring clear, professional, andtimely responses.2. Sample and Brief Management:o Review all new and specific jewellery briefs, collaborating with production andPPC (Production Planning & Control) teams to ensure samples are productionfriendly.o Send approved samples and briefs to customers, providing tracking details ...