88 Job openings found

Role Summary We are looking for a Customer Experience & Application Support Executive to manage customer communication, application operations, complaint resolution, WhatsApp/IVR support, and event coordination. The role involves ensuring smooth application functioning, tracking and resolving customer concerns, coordinating with internal teams and developers, and preparing regular reports to improve customer ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Key Performance area Marketing planning and driving revenue growth To Conduct market analysis & identifying opportunities of growing business with existing customers To use effectively various sources such as trade journals, industry network, trade associations to build a strong market data base & find out opportunities to sale new & existing products to ...

The Credit Control Executive is responsible for monitoring customer receivables, ensuring timely collection of outstanding payments, minimizing credit risk, maintaining healthy cash flow, and supporting customer account management. The role requires strong follow-up skills, analytical ability, customer communication, and coordination with Sales, Accounts, Projects, and Management teams. Credit Management Monitor customer credit ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

A CRM (Customer Relationship Management) role in water treatment involves managing client data, handling inquiries, tracking sales/service, and using CRM software (like Salesforce, HubSpot) to streamline operations for water purification, wastewater treatment, or RO plant services, focusing on customer communication, technical support, and driving revenue through effective client management and sales support for ...

Role Summary This role is to handle inquiries, quotations, order processing, and customer follow-ups. You will act as a link between sales, production, and customer.  Daily Work (What you will do) 🔹 1. Inquiry Handling Receive inquiry from sales / customer Check basic details (type, size, quantity, delivery) Enter inquiry in system / register Follow up for missing ...

Primary Role: IVR Call Handling & Customer Communication Key Responsibilities:IVR & Incoming Call Management:   Attend all incoming calls with a polite and cheerful attitude. Be a good listener and ensure a positive interaction experience. Handle customer enquiries and guide them accordingly. Analyse the customer's query and forward the lead to the respective Sales Executive based ...

    Required Sales executive: Job responsibilities are as follows: Store opening, being present at 10:00 am am at the store to help with the store-opening process, stock counting of the allocated counter at the opening. Helping customers at the dedicated counter through-out the day with their need and provide the appropriate product or service-based ...