70 Job openings found

Role Summary This role is to handle inquiries, quotations, order processing, and customer follow-ups. You will act as a link between sales, production, and customer.  Daily Work (What you will do) 🔹 1. Inquiry Handling Receive inquiry from sales / customer Check basic details (type, size, quantity, delivery) Enter inquiry in system / register Follow up for missing ...

Primary Role: IVR Call Handling & Customer Communication Key Responsibilities:IVR & Incoming Call Management:   Attend all incoming calls with a polite and cheerful attitude. Be a good listener and ensure a positive interaction experience. Handle customer enquiries and guide them accordingly. Analyse the customer's query and forward the lead to the respective Sales Executive based ...

  Maintain and update customer databases using CRM software. Handle customer inquiries, feedback, and complaints professionally and efficiently. Support marketing campaigns through targeted customer communication. Coordinate with sales and operations teams to ensure smooth order processing and customer satisfaction. Track and analyze customer data to identify buying patterns and loyalty opportunities. Generate periodic reports on customer ...

    Required Sales executive: Job responsibilities are as follows: Store opening, being present at 10:00 am am at the store to help with the store-opening process, stock counting of the allocated counter at the opening. Helping customers at the dedicated counter through-out the day with their need and provide the appropriate product or service-based ...

Position:          Customer Relationship Specialist Location:         Daman Experience:     4 - 5 Years Industries:      FMCG - MNC   Responsibilities: Order & Forecast Management  Independently manage global/regional customer accounts, ensuring accurate sales order entry and timely deliveries.  Validate POS against contracts/master data and maintain accurate SAP records.  Share proforma/commercial invoices and shipping ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Position Summary: The CRM Executive is responsible for handling customer documentation and payment coordination and maintaining accurate records in the CRM and MIS systems. This role ensures smooth communication between customers, sales teams, and management regarding bookings, agreements, and payments. Key Responsibilities Documentation & Agreements Prepare, review, and manage customer agreements and booking forms. Ensure ...

Key Responsibilities: 1. Customer Communication:o Manage all email communications with buyers, ensuring clear, professional, andtimely responses.2. Sample and Brief Management:o Review all new and specific jewellery briefs, collaborating with production andPPC (Production Planning & Control) teams to ensure samples are productionfriendly.o Send approved samples and briefs to customers, providing tracking details ...

Qualification: Any GraduateExperience: min 1 to 3 yrs experience in Customer support, Sales coordinator, Client coordination activities. Required Skill Set (In case of IT requirements): Good Communication Skills, Emailing & Telecons.Relevant Industry: Engineering / Manufacturing / any other fieldWork location: Vasai east in MumbaiSalary range: Rs 20000 to 23000 per ...

About the Role We are a fast-growing, close-knit team offering strong opportunities for individual growth and ownership. We are looking for a self-motivated, organized, and proactive individual with excellent communication skills to manage collaborations, exhibitions, and our customer community. Fluency in English and strong interpersonal skills are essential for this role. Key Responsibilities 1. ...