486 Job openings found

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

The Operational /PR Manager’s Duties and Responsibilities: Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning. Play a significant role in long-term planning. Organize, direct, control and coordinate medical and health services in relation to ...

About the Role:We are seeking a motivated and detail-oriented professional to join our internationalbusiness team. This role will directly support outbound sales activities for the Kingdom ofSaudi Arabia (KSA) market working closely with the international Business Manager. Thecandidate will serve as a vital link between our customers, inbound team, and ...

Key Responsibilities in the role: Customer Project Management • Ensuring that the order has all the required information and can fulfil the order in the specified timeframe.• Completing the Discovery phase.• Coordinating with the customers and the internal teams to complete the project in a timely manner• Creating Project Plans and sending ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Job Description Customer Service Support  Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Customer Enquiry and ...

MAIN DUTIES/RESPONSIBILITIES: Assisting the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts. Assisting the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services, and other services. Assist to resolve and assist with any operations inquiries or problem-solving in a ...

Job Title: Team Leader  Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Location: Sec-63 Noida Experience: 3(Y) to 5(Y) Job Summary: The Team Lead is responsible for overseeing a group of employees in their daily activities, ensuring the team meets its targets and deadlines while maintaining high standards ...

Job description for Head of Operations We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.  Responsibilities: - ...

Job Summary We are looking for a customer-focused CRM Executive to manage client interactions, maintain customer data, and support relationship-building activities. The ideal candidate should have strong communication skills, attention to detail, and a proactive approach to resolving customer queries. Freshers with good interpersonal skills are welcome. Key Responsibilities Handle customer queries via ...