501 Job openings found

We have an urgent opening for the post of Sr. Executive - Customer Support (Post Sales)- (Infrastructure Industry) for Kharghar Location.   Responsibility : Should be able to handle customer queries for loan requirements, eligibity including finalization, liaison with banks and Home Loan finance companies etc. Working of loan eligibity of Customers particularly the ...

A Sales Executive is a professional responsible for driving revenue growth by identifying and securing new clients, while also maintaining relationships with existing customers. They are the face of the company during the sales process, presenting products or services, negotiating deals, and ensuring customer satisfaction. Essentially, they are key players in building a ...

We have an urgent opening for the post of Client Support Associate for a reputed company for their office at Gujrat(Vadodara).   Job Description: As a Client Support Associate, you will need to be a great listener as you work to troubleshoot and understand issues. You will work to resolve issues upon initial contact (i.e., “first ...

  s a Technical Support (Tech Support) Worker, you will be tasked with monitoring and maintaining an organization’s  Plastic Injection Moulding and Compressing Moulding and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone. Technical ...

Key Responsibilities Respond to customer inquiries professionally and empathetically. Resolve issues accurately and within defined timelines. Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.). Maintain high standards of written communication and meet service SLAs. Achieve performance targets for productivity, quality, response time, and customer satisfaction. Identify recurring issues and recommend process improvements. Document ...

Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues related to SQL Server and Crystal Reports, guiding customers through problem resolution. Provide product information and assist customers in using our software solutions effectively. Document customer interactions and maintain detailed records of issues and ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Roles & Responsibilities ?  Have adequate knowledge regarding Customer Support/Marketing/Sales & Dispatch. ? Assigned the tasks of handling Customer Queries, On time Delivery, feedback, Transportation, Complaints & Request. ? Responsible for maintaining & developing relationship with External & Internal Clients. ? To prepare an annual plan for sales targets and then further split ...

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...